Privacy Policy - Yalla Driver & Transportation

Effective Date: September 5, 2026

Yalla Transportation Services ("Yalla", "we", "our", or "us") is dedicated to safeguarding the privacy and security of your personal data. This Privacy Policy details how we collect, utilize, and protect your information when you access our mobile applications and services.

1. Information We Collect

To provide reliable taxi, private ride, and parcel logistics services, we collect:

Account & Identity Data: Name, phone number, and driver identification / vehicle documents for verification.
Location Data: Real-time foreground geolocation data when the app is actively used to match you with nearby requests and guide route navigation.
Transaction Data: Trip logs, completed fares, and digital wallet balance history.

2. User Right to Account & Data Deletion (App Store Compliant)

In full compliance with Apple Guideline 5.1.1(v), users can permanently delete their accounts and all stored data at any time directly within the app by navigating to Profile > ACCOUNT MANAGEMENT > Delete Account. Confirmation triggers immediate, irreversible removal of your account, vehicle documents, location history, and wallet records from our databases.

3. How We Use Your Information

To enable ride matching, navigation, and dispatching.
To facilitate passenger-driver communications and fare calculation.
To ensure compliance, platform safety, and identity fraud prevention.

4. Data Sharing and Third Parties

We do not sell your personal data. Data is shared exclusively with necessary infrastructure providers (such as hosting and mapping services) to perform essential ride functionality.

5. Contact Our Data Protection Officer

If you have any questions, inquiries, or privacy requests, please reach out to us:

Email: support@kidimama.store
24/7 Telephone Hotline: +964 770 123 4567